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Dispatch & Deliveries

Orders in, routes planned, customers told when the van is ten minutes away.

Dispatch & Deliveries

Dispatch & Deliveries adds the order to the vehicle. Import the day’s deliveries, let the planner order them into routes per vehicle, send each driver their run on the app, and let the customer know by SMS or WhatsApp when the driver has left, is ten minutes out, and has delivered -- with a photo and a signature. Proof of delivery, on-time rate and cost per drop, without a second system.

How it works

From order to first alert

  1. Orders

    Import from a spreadsheet or your order system; each order carries an address, a window and a contact.

  2. Route planning

    The planner assigns orders to vehicles and sequences the stops. Override anything by dragging.

  3. Driver app

    Each driver gets the run in order, with navigation, and marks each stop delivered with photo and signature.

  4. Customer updates

    Departed, ten minutes away, delivered -- by SMS or WhatsApp, in the customer’s language.

  5. Ongoing support

    A Doha number that a person answers, around the clock, in Arabic and English.

What you get

The parts that do the work

Route planner

Stops sequenced per vehicle by distance, windows and capacity. Fewer kilometres, more drops.

Live ETAs

Every stop’s arrival time recalculated from the live position, visible to dispatch and to the customer.

Proof of delivery

Photo, signature, time and position at every stop, attached to the order.

Delivery reports

On-time rate, drops per hour and cost per drop, by driver, route and day.

Features

What is included

Feature What it does
Order import Spreadsheet or API; address, window, contact, notes.
Route planner Automatic sequencing with manual override.
Driver app Run list, navigation, stop status, photo and signature.
Customer notifications SMS and WhatsApp at departure, approach and delivery.
Live ETAs Per stop, recalculated from the live position.
Proof of delivery Photo, signature, time and place per order.
Delivery reports On-time, drops per hour, cost per drop.
Service areas

Installed and supported across Qatar

Doha, Al Rayyan, Al Wakrah, Lusail, Al Khor, Umm Salal, Al Daayen, Mesaieed, Dukhan and Ras Laffan, with installers based in Doha and Al Wakrah. Fleets crossing into Saudi Arabia, the UAE, Oman and Bahrain stay on the map.

Questions

What people ask before they order

Do I need a separate app for drivers?

The driver run is a view inside the FMS app the driver already has. One app, one login.

Can customers track their delivery?

Yes. The approach message carries a link to a live map of their driver, valid until delivery.

Does it connect to my order system?

By spreadsheet import today and by API. Common ERPs are covered; tell us yours.

Ready to see it on your own vehicles?

Tell us the fleet size and the problem. We install in Doha within a week and the first alerts arrive the same day.

Talk to us